Mission Statement and Core Values

To design and develop bespoke products in conjunction with customers in order to propel them into their chosen market sectors and distinguish them as market leaders, thus ensuring the continued growth of both Cymtec and our customers.


Vision Statement

  • We aim to provide our customers with new innovative products, delivered to high quality standards, on time and within budget
  • We select and motivate our staff, by allowing them freedom of thought and action, only thus can we achieve balanced new technical concepts, with patented technology
  • We aim to continue growing in our customer base, knowledge and skills.
  • How will we as a company be remembered by our customers; always approachable, never promise what we cannot deliver, even if this means saying no, high quality product, with high MTBF (Mean Time Between Failure)
  • Our people are our strength, we innovate by action, lead by determination, and motivate by passion.

Our Core Values

Our Customers: You are the reason we exist and are our ultimate focus. Each and every member of staff is committed to providing a high level of service to our customers to, in conjunction with them, develop products that go beyond their highest expectations. We specialise in developing close relationships that are capable of providing both parties with a competitive advantage. We believe in investing a lot of time and resources into our customers and in keeping them fully informed. We work only with suppliers that have been extremely well vetted by us and who in many cases we have strong and lasting relationships. In being innovative with our suppliers and having a strong professional relationship we are able to we are able to generate new and though provoking concepts for our customers. Everything Cymtec does and everyone Cymtec works with is committed to providing simply the best products, services and experience for our customers.

Quality: Quality is essential to the running of our business and to ensuring customer project success. Our team is highly experienced in delivering projects that conform to high quality standards. We are ISO 9001 accredited and are extremely knowledgeable in six sigma black belt. To our customers quality is something that cannot be ignored and is something that ensures the success of their end product. Our processes are extremely streamlined and we take quality very seriously. Each and every member of our staff is trained in quality standards so that quality is ensured at every step of the product and service delivery chain. Our customers trust in us is something that we hold in high regard. 

Our people: Our people are our strength, we innovate by action, lead by determination, and motivate by passion. We realise that without our staff members we would be unable to deliver a high quality service and high quality products to our customers. As such we invest in our staff providing them with training and ensuring that they continually develop their skills and knowledge base. All of our staff members are knowledgeable both technically and commercially ensuring that our customers receive innovate products that are commercially acceptable. Essentially our staff become heavily involved in each customer project, in their project management and in the communication with our customers. Only through empowerment can we achieve the greatest and the best for our customers.

Innovation: Innovation is at the heart of what Cymtec offers to its customers. We strongly believe in innovation and in furthering our customers products and services. Our team has in-depth technical knowledge to enable this but also has commercial knowledge to enable innovations that people want and need. Our drive and focus on innovation means that we never stand still, we are continually improving and we soar above homogeneity. We fiercely believe in the wider benefits of our technology and are passionate about translating this into market ready products that our customers and end consumers need.  

Commerciality: We feel strongly that any innovation or product developed in conjunction with our customers needs to have a strong commercial future. Innovation is what drives our customers organisations not invention. We understand the importance of market needs and drives as well as having the in-depth technical knowledge needed to drive these demands. Commerciality is something that we discuss with our customers at the beginning of the relationship to understand how we can ensure a product/service is fit for purpose and that goes above and beyond expectations.  

Project Management: Here at Cymtec project management is an essential value and skill that every one of our team members possess and it is crucial to ensuring the successful delivery of customer projects. Our strong project management skills ensure that our projects are delivered on time and within budget, something that again is key to ensuring commerciality. We work closely with our customers to develop project plans and the team have many years of experience in managing complex projects. Project management is a skill that is used if a project lasts 1 month or 1 year or 3 years and is an essential part of our service offering.